Know where your water stops.

The internal stop tap controls the water entering your home. It is often under the kitchen sink, though it may be in a cupboard, cellar or garage. Locate it while there is no emergency and make sure it remains accessible.

In a leak, close it gently if it is safe to reach. If it will not move, do not force it. Ask a plumber to assess a stiff, damaged or leaking stop tap.

Tell other people in the property where it is. If you rent, ask the landlord or managing agent if you cannot locate it.